Your Trusted Source For Everything Apple

Your Trusted Source For Everything Apple


Apple’s new operating system, OS X 10.9 Mavericks, was released yesterday. Please DO NOT be tempted to download and install it at this time.

There are many reasons not to upgrade at this point; one of the most significant being that if you use Apple Mail with Gmail or Google Apps, there are major bugs that could take down your email completely! There are also Safari bugs.

For more information, read this article from TidBITS: Mail in Mavericks Changes the Gmail Equation.

Please hold off on upgrading until:

  • Apple fixes these bugs
  • We’ve had a chance to test and use it
  • All other programs on your computer are updated to work smoothly with Mavericks

We will let you know when it’s safe to do the upgrade
As always, we recommend that OS updates—especially a major upgrade like Mavericks—is performed by Sam & Company. This gives us a chance to confirm that you are fully backed up (hopefully to more than one device/location) and that your computer is properly prepared for the OS upgrade. The Mac/iPhone/iPad sync/connection is now more intricate than ever; an improper OS upgrade on one device can lead to data corruption everywhere.
It’s much easier and more cost effective to have us do the upgrade then to fix a mess!

“I have been a lifeguard in Los Angeles County for 42 years now, and there are two fundamentals that save lives on the beach: 1) RESCUE and 2) PREVENTION.
When I met Sam, he became my “lifeguard”… not only did he rescue me from my iPhone, iPad, MacBook and iMac problems, but he put me on the cloud, sync’d them all to each other and otherwise prevented me from drowning in the riptide of my devices. Now has set me on a clear course of prevention from needing to be rescued again…  it is good to know, however, that if I ever do get in trouble, Sam will be there to save me!!!”

– Gregory J. Bonann (Creator, Executive Producer, “BAYWATCH”)

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